Terms and Conditions for Payments

Last updated: Aug 10, 2024

Welcome to Lydia. By using our services and making a payment through our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Payment Processing

All payments made through our website are processed securely by Stripe. We do not store any of your credit card information on our servers. Stripe handles all card-related data in accordance with their privacy policy and security standards.

Payment Methods

We accept various payment methods, including major credit and debit cards. All payments must be made in the currency specified on our website at the time of purchase.

Authorization

By submitting your payment information, you authorize us to charge the applicable payment method you have chosen. You also confirm that you are the authorized user of the payment method.

Pricing & Fees

All prices listed include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Additional fees may be applied for certain payment methods, as disclosed during the checkout process.

Refunds & Cancellations

If you believe you are entitled to a refund, please contact our customer support team at support@lydia.so within 30 of your purchase.

Chargebacks

If you initiate a chargeback or dispute a payment with your card issuer, you may be responsible for any resulting fees, and we reserve the right to terminate your access to our services.

Security

We prioritize your payment security. All transactions are encrypted and processed securely through Stripe. However, we cannot be held responsible for any unauthorized access to your payment information outside of our systems.

Changes to Terms and Conditions For Payments

We reserve the right to update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms regularly.